Southern California Club Xterra

Southern California Club Xterra => SCCX General Discussion => Topic started by: RBduffer on May 18, 2013, 10:03:29 PM

Title: Tip of the cap to ARB
Post by: RBduffer on May 18, 2013, 10:03:29 PM

Hey guys, just love to share good news and give credit where credit is due.
At the end of Toro's infamous Mohave trail weekend (nobody canceled BTW, all 15 Xs showed up on time for a good time) I had a leaky Old Man Emu strut.  I called ARB in Washington (They handle the Emu imports) and they Emailed me a super easy six question form, the serial#
bla bla bla.  I returned the filled-out form in five minutes, 4 days later I have a new strut at my door.  I didn't even have to play the SCCX BOD, I'm a big wheel card. :D 
Hats of to these guys for superior customer service ;D 8) ;D

Title: Re: Tip of the cap to ARB
Post by: Xtracrispy on May 19, 2013, 04:42:02 PM

Nice! Good to hear about your experience with them. Good news if I have trouble with mine.

Title: Re: Tip of the cap to ARB
Post by: SuperSlideStyle on May 23, 2013, 12:28:56 PM

Thats awsome.  Worth the price.

Title: Re: Tip of the cap to ARB
Post by: Toro on May 23, 2013, 06:11:31 PM

Good to hear DuffMan! I too had a great experience with the boys in Washington. 8 months after i bought from Steevo, My Twin compressor started blowing fuses to one if the pumps and not the other. Steevo made the call for me and took care of it.

Title: Re: Tip of the cap to ARB
Post by: RBduffer on May 24, 2013, 12:28:43 PM

Yeah, I got my struts used from USKO/Steve, and they were still cool about it 8)